Quality

We are committed to providing the highest quality of service to our clients and take pride in our systems. We work closely with the CQC (care quality commission) and QCS (quality compliant system) to ensure that our working practices adhere to set standards. As part of this we have developed numerous policies and procedures which define the way we operate. These include:…

  • Environmental Policy 
  • Health and Safety Policy 
  • Equality and Diversity Policy 
  • Safeguarding adult polices and Procedures 
  • Supervision Policy
  • Archiving, Disposal and Storing of Records
  • Business Continuity
  • Missing Client
  • Photography/photographs
  • Recruiting people with criminal records
  • Blood Spillage
Should you wish to have sight of any of our policies please contact us in writing to discuss your needs.
 
You can post comments about our services using the comments section below.  We have a separate complaints procedure which you can access here.

 

 

 

 


 

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